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Privacy Policy

Last Updated: October 31, 2024

We never share your personal data with third parties for marketing, advertising, or any commercial purposes.

1. Information We Collect

When you use InClub, we may collect the following information:

• User-submitted data: Names, email addresses, profile information, and community content you create
• Shopify store data: Store information and customer data when you connect your Shopify account
• Usage data: How you interact with our platform, including posts, engagement, and community activity
• Website visitor data: IP addresses and basic analytics from website visits
• Age verification data: Facial recognition data used solely to verify users are 16 years or older (not stored after verification)

2. How We Use Your Information

InClub uses your information to:

• Provide and improve our community platform services
• Verify user accounts and ensure users meet age requirements (16+)
• Connect your brand community with your Shopify store
• Send service communications about platform features and updates
• Provide technical support and troubleshooting
• Ensure platform security and prevent fraud
• Comply with legal obligations

3. Age Verification and Facial Recognition

InClub is intended for users aged 16 and older. We use facial recognition technology solely to predict and verify user age at registration.

Facial Biometric Data:

• Is processed only during the age verification process
• Is not stored after verification is complete
• Is immediately destroyed once the age determination is made
• Is not used for any other purpose, including identification or tracking
• Is not shared with any third parties

Age Verification Audit Log:

• We retain only the verification result (whether age requirements were met) and timestamp
• This audit log does not contain facial biometric data or images
• The audit log is maintained for compliance and security purposes
• This helps prevent circumvention of age verification systems and demonstrates regulatory compliance

4. Data Sharing

InClub discloses your data only in the following limited circumstances:

• When required by law or court order
• When necessary for safety and security purposes
• As part of business transfers (with privacy protections maintained)
• With essential service providers who assist in platform operations

6. Data Storage and Security

Your data is stored securely with comprehensive backup and protection measures. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or damage.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of your personal information
• Request deletion of your personal information
• Request data portability
• Object to processing of your data
• Opt-out of marketing communications

Right to Delete All Your Data: You have the absolute right to delete all of your data from InClub at any time. This includes:

• All personal information (name, email, profile data)
• All content you've posted (posts, comments, images, videos)
• All community interactions and engagement history
• All analytics and usage data associated with your account

To delete your data, you can:

• Use the data deletion option in your account settings
• Contact us at support@inclub.vip to request immediate deletion
• Request a copy of your data before deletion (we'll provide it within 30 days)

Upon receiving your deletion request, we will permanently remove all your data within 30 days, except where we are legally required to retain certain information. You will receive confirmation once the deletion is complete.

To exercise any of your other rights, contact us at support@inclub.vip

8. Children's Privacy

InClub is not intended for users under the age of 16. We use age verification technology to ensure compliance with this requirement. We do not knowingly collect personal information from children under 16.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence through our service providers (such as cloud hosting and database services). We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

Important: Data transfers only occur to service providers we control and use to operate InClub. We never transfer or sell your data to third parties for their commercial use, marketing, or advertising purposes.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new privacy policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at support@inclub.vip